Case Studies
**Success Stories**
See how tourism leaders are using the Hoppin' World platform to solve their biggest challenges, from driving sales and training teams to engaging a global audience.






Destination Marketing
Partner
The Challenge
Tourisme Montréal needed a powerful way to showcase the city's diverse attractions to international travel agents and media, without the high cost and logistical complexity of traditional familiarization (FAM) tours. They also wanted to give their hotel and attraction members a new tool to promote the city.
The Solution
Using Hoppin's platform, Tourisme Montréal created a rich, immersive library of the city's highlights. They deployed Hoppin' Stations at major trade shows like Rendez-vous Canada, allowing them to conduct hundreds of virtual FAM trips. Through the platform's content sharing, they empowered their hotel partners to use the same VR experiences in their own sales efforts.
The Results
100% of surveyed users reported they were more likely to visit Montreal after the experience.
Significant reduction in FAM tour costs and carbon footprint.
Provided a high-value, innovative marketing asset to their entire network of partners.

Tour Operator Training & Sales
Partner
The Challenge
The partner needed to train new agents on a wide portfolio of hotels and excursions quickly and effectively. They also wanted to give their agents a more compelling tool than a brochure to sell experiences to clients.
The Solution
The tour operator leveraged Hoppin's network of existing destination content and equipped their own tour guides with 360° cameras to capture authentic, on-the-ground footage of their specific tours. This content was used in a new VR-based training module for new hires.
The Results
Drastically reduced onboarding time for new agents.
Agents reported feeling more confident and knowledgeable about the products they sell.
The immersive sales tool has become a key differentiator in client presentations.

Venue Showcase & Sponsorship
Partner
The Challenge
The lounge operator wanted to enhance the guest experience and create a new ancillary revenue stream. They needed an innovative amenity that was elegant, self-service, and engaging for a premium, international audience.
The Solution
The operator installed a branded Hoppin' Station in their flagship lounge. The station was sponsored by a major financial services brand. The content featured a curated playlist of luxury travel destinations, as well as immersive previews of high-end products and services.
The Results
Significantly increased guest satisfaction scores related to lounge amenities.
Created a new, high-margin revenue stream through the station sponsorship license.
The sponsor reported exceptionally high engagement and brand recall compared to traditional advertising channels.
